You will receive an email from the exam provider with a link and your credentials. Ensure you have Chrome or Firefox installed. You also will be required to install the LogMeIn Rescue applet. This file will allow you to chat with your proctor during the exam. It will be in your Downloads or in your default download location. After you have downloaded the file click Open or Allow to run the applet.  Wait for your proctor in a queue. It may take a few minutes for your proctor to connect. Then follow instructions from your proctor.