3.2.1 Builds rapport and trust within professional relationships, while respecting boundaries.

Encourages patient/client to discuss issues, risks, concerns, expectations, goals and priorities.
Uses language and terminology that the patient/client will understand.
Confirms understanding with the patient/client.

3.4.1 Recognizes warning signs of potential and/oractual boundary crossing and takes action to manage the situation.

Refrains from engaging in close personal relationships with patients/clients or their family members.
Refrains from accepting and giving gifts out of proportion to the professional relationship and patient/client situation.
Refrains from voicing personal opinions about personal values, lifestyles, politics, etc. where the patient/client may feel one is judging or trying to influence the patient/client.

3.4.2 Recognizes and manages inequalities (real or perceived) in balance of power between the patient/client, staff, students and self.

Creates policies and procedures for students and staff to help minimize inequalities of power.
Recognizes that a power differential exists and that patients/clients, staff and students may not feel free to say no to specific invitations.

3.4.3 Maintains professional boundaries when using social media

Applies and monitors appropriate privacy settings on all social media platforms.
Declines friend requests from patients/clients and students on personal social media accounts.
Creates separate accounts for personal and business use, maintaining appropriate privacy settings.
Demonstrates good judgment in managing social media content.

4.4.2 Demonstrates professional behaviours and professional boundaries when using social media.

Does not send/accept any Facebook friend requests to/from patients/clients.
Creates a separate business social media account, free from personal information and personal contacts.
Ensures that profile pictures are appropriate and professional.
Follows organizational policies when using social media.